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      • Do I Need My Wisdom Teeth Removed?
      • Do I Need a Referral for Wisdom Teeth Removal
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      • How Much Does Wisdom Teeth Removal Cost?
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  • About
    • Core Values
    • Surgeons
    • Retired Surgeons
    • How We Work with Your Dentist
    • What is an Oral & Maxillofacial Surgeon (OMFS)
    • Community Impact
  • Procedures
    • Wisdom Tooth Removal
    • Dental Implant
      • Teeth in a Day
      • Zygomatic Implants
    • Bone Grafting
    • Impacted Canine Teeth Treatment
    • Cleft Lip & Cleft Palate Surgery
    • Facial Trauma
    • Corrective Jaw Surgery
    • Head Neck Oral Cancer
    • Digital Dentistry
  • For Referring Doctors
    • Referral Form
    • Educational Events
      • Education Day
  • For Patients
    • Accessibility Pledge
    • Health Questionnaire
    • Insurance and Payment Information
    • What To Expect
    • Your Privacy & Security
  • Resources
    • About Your First Visit
    • Anaesthesia
    • Blog
    • Dental Implant Information
      • What to Expect During Dental Implants Surgery
      • Dental Implants Pricing
    • Frequently Asked Questions
    • Surgical Instructions
      • Pre-Operation Surgical Instructions
      • General Post-Operation Surgical Instructions
      • Dental Implant: Post-Operation Instructions
    • Video Gallery
    • Wisdom Teeth Information
      • Do I Need My Wisdom Teeth Removed?
      • Do I Need a Referral for Wisdom Teeth Removal
      • Booking & Appointment Process
      • The Initial Consultation
      • Pre-Operation Surgical Instructions
      • How Much Does Wisdom Teeth Removal Cost?
    • Bone Grafting Information
  • Locations
    • Barrhaven
    • Carling & Surgicentre West
    • Kanata
    • Orleans & Surgicentre East
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Accessibility Pledge

Contact Us

Accessible formats of this document are available free upon request

Providing Goods and Services to People with Disabilities

ARGYLE OMFS SERVICES INC. is committed to excellence in serving all customers including people with disabilities.

 

OUR VISION

Our vision is to deliver the highest standard of care in oral and maxillofacial surgery.

 

OUR MISSION

We will strive to be the centre of choice for dental and medical professionals when their patients require oral and maxillofacial surgery of any kind.

OUR STATEMENT OF COMMITMENT

In fulfilling our mission, our oral surgery office strives at all times to provide services in a way that respects the dignity and independence of people with disabilities in a timely manner. We are committed to giving people with disabilities the same opportunity to access our services and to benefits from the services, in the same place, if possible and in a similar way as other patients of our offices. If necessary, we will work with persons with disabilities to assist them in identifying alternative means to access our services.

PROVIDING SERVICE TO PEOPLE WITH DISABILITIES

Communication

We will communicate with people with disabilities in ways that take into consideration their disability

Assistive Devices

We will ensure that our staff are trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our goods and services.

Service Animals

We welcome people with disabilities and their service animals. Service animals are allowed on parts of our premises that are open to the public and not exempt by law.

Support Persons

A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. Fees will not be charged to support persons.

Notice of Temporary Disruption

In the event of a planned or unexpected disruption to services or facilities for customers with disabilities, we will notify customers promptly. This clearly posted notice will include information about the reason for disruption, its anticipated duration and a description of the alternative facilities or services, if available.

Accessible Emergency Information

Argyle OMFS Services Inc. is committed to providing the customers and clients with publicly available emergency information in an accessible way upon request.

Training for Staff

We will provide training to all employees, independent contractors, agents, volunteers and others who work with us and on our behalf, with a view to ensuring that they are familiarized with our policies, practices and procedures for providing persons with disabilities and their families with dental services. This training will be provided to all staff and be reviewed on an on-going basis.

Training will include:

  • An overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements for the customer service standard
  • Our plan related to the customer service standard
  • How to interact an communicate with people with various types of disabilities
  • How to interact with people with disabilities who use and assistive device or require the assistance of a service animal or support person
  • How to use any assistive devices available on-site and patient transfer protocol that may be required with providing goods and services to people with disabilities
  • What to do if a person with a disability is having a difficulty in accessing ARGYLE OMFS SERVICES INC. goods and services
  • Information will be reviewed and staff informed when changes to the plan are made.
FEEDBACK PROCESS

Our ultimate goal is to meet and exceed our patient’s expectations while serving people with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated. Feedback regarding the way our oral surgery office provides services to people with disabilities can be brought directly to the attention of your surgeon by any method (eg: in person, by telephone, by email, in writing, etc.)

If you have a complaint regarding accessibility, we ask that you speak to your surgeon directly. Your surgeon is committed to working with you to resolve your concerns.

MODIFICATION TO THIS OR OTHER POLICIES

We are committed to developing office policies that respect and promote the dignity of people with disabilities. No changes will be made to this policy before considering the impact on people with disabilities. We will modify or remove any office policy that does not respect the dignity and independence of people with disabilities.

Contact Us Today

We will have one of our trained professionals get back to you as soon as possible.

Contact Us!

About Us

Argyle Associates Oral & Maxillofacial Surgeons is one of the largest, most established groups of its kind in Canada. Since 1976, we have provided the complete scope of oral and maxillofacial procedures.

Our Locations

BARRHAVEN:10-3091 Strandherd Drive
Barrhaven, ON K2G 4R9


ORLEANS & SURGICENTRE EAST: 750 Taylor Creek Drive
Orleans, ON K4A 0Z9

Our Locations

CARLING & SURGICENTRE WEST: 100‐2255 Carling Avenue
Ottawa, ON K2B 7Z5


KANATA: 15‐499 Terry Fox Drive
Kanata, ON K2T 1H7

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