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Call: (613) 778-8888|Fax: (613) 778-8889|Email: patientservices@argyleassociates.com
These are the most common questions that patients ask us.
The video to the right provides some quick answers. Or, you can read below for more detailed responses to common questions.
Watch our video to get answers to our patients’ Frequently Asked Questions
At Argyle Associates, Oral and maxillofacial work with sleep medicine physicians to find the best treatment for you. Surgery is considered when the other treatment options have been explored. The Ottawa Surgical Sleep Apnea clinic will only consider OSA surgery if the patient has completed a trial of CPAP.
Once it has been determined that obstructive sleep apnea surgery is the best treatment, the cause of the apnea must be located. Depending on the patient, there may be one or several causes of apnea. The surgery being performed must match the problem or problems. For example, surgical treatments for obstructive sleep apnea can address issues with the nose, palate, tongue, jaw, neck, obesity, or several of these at the same time.
Contact Argyle Associates today if you would like more information on obstructive sleep apnea surgery at our clinic.
Obstructive sleep apnea is a sleep disorder that can have negative implications on a person’s sleep cycle and overall health. During sleep, the upper airway will narrow and cause a person to temporarily stop breathing. This pause in breathing is referred to as apnea. Apneas send a signal to the brain which causes the person to wake up just enough to restore their breathing. This cycle repeats several times over the course of one night. Most people that suffer from OSA are not aware of the symptoms that present themselves during sleep.
Symptoms of obstructive sleep apnea include daytime drowsiness, snoring with pauses in breathing, gasping or choking during sleep, restless sleep, issues with mental functions, and lack of focus. If you are experiencing more than one of these symptoms or someone has pointed out your disruptive sleep patterns, you may be suffering from OSA. Obstructive sleep apnea has a few treatments that can help a person manage the symptoms of this sleep disorder. Oral appliances and CPAP or BiPAP devices are commonly used to treat obstructive sleep apnea. If these treatments are not effective or you are suffering more severely from OSA, surgery is likely the best course of action.
All patients require a consultation with the surgeon prior to booking surgery or procedure at Argyle Associates.
This allows our surgeons to properly plan your surgical care. Many variables, such as health history and surgical difficulty, can affect your overall treatment plan. We want to make you are as comfortable as possible throughout your entire visit, and our consultations allow us to make this possible!
If you have any questions or want to book a consultation with one of our trained dental professionals, contact us today.
Yes, there is a fee for the consultation.
Additional fees may apply if:
During your consultation, the surgeon will discuss all the above fees with you and provide you with an accurate estimate of the cost of your treatment. Contact our team if you have any further questions about our consultation process.
The length of your consultation varies depending on the surgery you are getting, your health and medical history and more. Consultations with our dental professionals usually take 45-75 minutes, this includes time for:
Contact Argyle Associates if you have any further questions about our consultations.
This helps us ensure an efficient check-in process. Depending on your situation, there may be some specific paperwork we need you to complete prior to speaking with our dental professionals. Arriving early allows us to ensure a smooth and efficient experience for all of our patients.
If you have any questions about your upcoming consultation, contact our office.
Yes. All of our Ottawa clinics have a free parking lot.
Contact one of our clinics if you have any further questions.
As surgical specialists, we strive to be punctual with your appointment. Sometimes, emergencies and unique surgical situations may lead to unavoidable delays.
Our team will do our best to update you when these situations arise, and we appreciate your patience and understanding. If you have any questions or need to re-book your consultation, contact our clinic.
To be prepared for your consultation, please bring the following paperwork, documents, etc. to your initial consultation:
If you still have questions about what you need to bring to your consultation, contact our office, we would be happy to clarify.
No, we don’t. We are happy to send electronic claims and pre-determinations to your insurance company if this option is available to you. Otherwise, your pre-determination has to be faxed or mailed to your insurance company. This will tell you what is and is not covered by your insurance provider.
We will also send electronic claims on your behalf whenever possible. Most insurance companies will reimburse you within a week (5-7 days) of receiving the electronic submission. Whether your insurance company covers the service, you must pay for it in full on the day of your surgery.
At Argyle Associates, we accept the following methods of payment:
If you have any further questions about payment methods, please contact our office.
Yes. We will need any panoramic (PAN) and periapical (PA) x-rays that your dentist has taken.
You may bring these with you. Or, your dentist can send them to us in these ways:
If you have any questions about getting us your dental x-rays, please contact our office.
Yes, we will. We have an automated confirmation service that notifies you via phone, email and/or text. If you provide us with your email address and/or cellular phone number, we will send an email and/or text 7 days before your appointment.
Please contact our office if you have any questions or concerns about appointment notifications.
You may cancel your appointment by calling us at (613) 778-8888 or emailing us at patientservices@argyleassociates.com. Cancellations with at least 48 hours of notice will not be billed. A cancellation fee may be applied to bookings cancelled on short notice.
Please note that a cancellation fee may be applied to bookings cancelled on short notice. Contact our office for more information.
